Overview
About the Role
We are seeking a skilled and motivated Security Operations Technician with hands-on experience in CyberArk and SIEM technologies . The ideal candidate will play a key role in ensuring the stability, performance, and continuous improvement of our privileged access management and security monitoring platforms. You will work closely with the Security and Infrastructure teams to ensure alignment with operational and strategic security requirements.
- Operate, maintain and optimise CyberArk and SIEM platforms to ensure high availability and performance.
- Investigate and resolve incidents and service requests related to privileged access and security monitoring tools.
- Collaborate with the Security team to implement technical changes based on security requirements and threat intelligence.
- Perform routine health checks, audits, and compliance activities for CyberArk and SIEM systems.
- Contribute to documentation, including standard operating procedures and knowledge base articles.
- Identify opportunities to automate repetitive tasks and improve efficiency.
- Participate in on-call rotations and support escalations when necessary.
What We’re Looking For:
- Hands-on experience with CyberArk: configuration, troubleshooting, and maintenance.
- Experience working with SIEM tools such as Logrythm, Splunk, QRadar or similar.
- Solid understanding of identity & access management and security operations.
- Experience with incident and change management processes in ITIL-based environments.
- Familiarity with scripting or automation (e.g., PowerShell, Python) is a plus.
- Strong analytical and troubleshooting skills.
- Fluent English (spoken and written).
Soft Skills
- Detail-oriented with a focus on security best practices.
- Proactive and solution-oriented mindset.
- Ability to manage multiple tasks and prioritise effectively.
- Team player with good communication skills and a collaborative approach.
- Eagerness to learn and grow in a dynamic and international environment.
What We Offer:
- Innovative Tech Focus: Be part of exciting projects in AI, ERP, CRM, and ITSM transformations. Dive deep into the latest technologies and shape the future of IT.
- Global Exposure: Work with top enterprise clients across the US and EU, gaining invaluable experience in diverse international markets.
- Rapid Career Growth: Join a fast-growing, dynamic company with limitless opportunities for your career development as we scale.
- Work-Life Balance: Enjoy a flexible working environment with hybrid options, so you can thrive both professionally and personally.
- Continuous Learning: Unlock your potential with ongoing training, mentorship, and access to the latest tech innovations.
- Frequent Rewards & Recognition: At ProV International, we celebrate your hard work! We believe in recognizing and rewarding team members regularly for their contributions with incentives, prestigious awards like CEO awardees, shout-outs, and team celebrations that make every achievement feel valued.
- Employee Perks: Competitive salary, comprehensive health benefits, fun team-building activities, and company events that bring our culture to life!
- Collaborative Culture: Work with a supportive, inclusive team where every idea counts, and open communication is encouraged.
About ProV International Philippines
Why Join Us?
ProV International Philippines isn’t just a place to work – it’s where you can thrive, grow, and make a real impact. You’ll be part of a company that values both innovation and fun, where your contributions are celebrated, and your career journey is supported at every step.
We believe in frequent recognition to make sure you feel valued every day. Whether it’s through monthly rewards, spontaneous shout-outs, or team celebrations, we make sure your hard work never goes unnoticed.
Are you ready to make your mark in the world of tech? Apply now and join our fast-growing team at ProV International Philippines – where your tech skills meet endless opportunities!
