Overview
1. Punctuality:
All staff members must report to work on time every day.
2. Task Responsibility:
After completing the one-month training period, staff are expected to perform their daily duties independently, without the need for frequent reminders.
3. Personal Items:
Do not bring personal belongings or unnecessary items into the workplace.
4. Consistency & Work Attitude:
Maintain a consistent approach to your assigned work tasks and channels. Do not frequently switch channels or display changing attitudes.
5. Mobile Phone Usage:
The use of mobile phones is strictly prohibited during working hours.
6. Product Knowledge:
Staff must be well-informed about product prices and specifications in order to serve customers effectively.
7. Customer Engagement:
All customers should be guided and introduced by the company’s key representatives. Staff should avoid providing incomplete or unclear information that may affect the company’s image.
8. Order Handling:
Every order must be verified and approved by the company’s key representative before processing, to ensure accuracy and avoid any mistakes.
