Overview
A Sales cum Sales Assistant is a versatile role that combines the responsibilities of both sales and administrative support. Here’s a detailed description:
**Position Title: Sales cum Sales Assistant**
**Role Overview:**
As a Sales cum Sales Assistant, you will be responsible for supporting the sales team in achieving their targets while also handling administrative tasks to ensure smooth operations. This role requires a blend of customer service skills, sales acumen, and organizational abilities.
**Key Responsibilities:**
1. **Sales Support:** Assist the sales team in generating leads, following up with potential clients, and closing sales deals. Provide product information and answer customer queries to facilitate sales transactions.
2. **Customer Service:** Ensure a high level of customer satisfaction by addressing customer concerns, resolving complaints, and providing assistance throughout the sales process. Build and maintain strong relationships with clients to foster repeat business.
3. **Administrative Tasks:** Handle administrative duties such as maintaining sales records, preparing sales reports, and updating customer databases. Assist in managing inventory, processing orders, and coordinating shipments to ensure timely delivery.
4. **Communication:** Serve as a liaison between the sales team, customers, and other departments within the organization. Communicate effectively via phone, email, and in-person interactions to provide prompt assistance and support.
5. **Sales Coordination:** Coordinate sales activities, including scheduling appointments, organizing meetings, and preparing sales presentations or promotional materials. Collaborate with the sales team to develop strategies for reaching sales targets and maximizing revenue.
6. **Market Research:** Conduct market research to identify potential customers, analyze competitor activities, and gather insights to improve sales strategies. Stay updated on industry trends, market developments, and customer preferences to inform decision-making.
**Qualifications and Skills:**
– Proven experience in sales, customer service, or a related field.
– Strong communication, negotiation, and interpersonal skills.
– Excellent organizational abilities with attention to detail.
– Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
– Ability to multitask and work effectively in a fast-paced environment.
– Self-motivated with a positive attitude and a willingness to learn.
– Bachelor’s degree in business administration, marketing, or a relevant field is preferred.
**Additional Information:**
– This is a full-time position with opportunities for career growth and development.
– Flexibility in working hours may be required to accommodate business needs.
– Training and ongoing support will be provided to enhance job performance and skills.
– Salary and benefits will be commensurate with experience and qualifications
About CHOCOLOCO
highly reputed confectionery store
