Overview
Responsibilities
- To responding to technical support calls from end users of computers and software applications
- Setting up and installing new computers, networks and software
- Setting up user accounts and profiles on the network
- Installing updates, known as patches, to software applications
- Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
- Diagnosing and fixing network problems and hardware or software faults
- Maintaining inventories of hardware and software
- Managing backups of servers, in case of data loss
- Keeping a record of issues and faults along with solutions, for future reference
Skills and knowledge required
- Operating system
- Network
- Hardware and Software
- Server handling
- Troubleshooting
Eligibility Criteria
Bachelor’s degree with MCSE / CCNA / IT hardware diploma with minimum 3 years of experience in hardware support
Gender :
Any
Age range :
N/A
Minimum qualification :
Degree
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Degree Specialization
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Degree Specialization
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Minimum years of experience :
3 Year
Differently abled may apply :
Yes
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