Jobpal.lk – Find Jobs in Sri Lanka. Post Jobs for Free.

Overview

Key Responsibilities:

Provide excellent support to patients and customers.
Handle inquiries, appointments, and complaints professionally and efficiently.
Ensure a positive customer experience at every touchpoint.
Coordinate with internal teams to ensure seamless service delivery.
Maintain and manage accurate records and documentation.

Requirements:

3 – 4 years of experience in a similar role within the healthcare sector.
Strong interpersonal and communication skills.
Ability to multitask and handle pressure in a fast-paced environment.
Proficiency in relevant software and tools.
A customer-first mindset with attention to detail.