Overview

Application Support Professionals (Associate / Executive) # 2

We are on the lookout for competent, committed and self-motivated team players to play a
dynamic role as Application Support Professionals (Associate / Executive)
Responsibilities
● Ability to demonstrate technical knowledge and understanding of the platform,
components, and data flows.
● Should be able to write and execute SQL queries and rapidly and accurately analyze
data from the various sources to determine the cause.
● Should be able to propose/implement workarounds and has passion, skills to eliminate
manual processes through automation.
● Ability to partner across the teams to drive resolution of the issues impacting our clients.
● To guide the team members in enhancing their technical capabilities and increasing
productivity.

Requirements
● Bachelor’s degree (preferably in computer or information technology) or relevant
professional experience.
● 3-4years working experience in Application Support.
● Work in different business hours and available for 24 x 7 shift work, stand by
support, and available to work during nights, weekends, and public holidays.
● Good communication skills in both written and spoken in English Medium.
● Good team player.
● Experience in Jira tool management.
● Two years of industry experience working in the hospitality domain is an added
advantage.
● Understanding of the property management systems (PMSs) such as FOSSE, OnQ,
Opera, etc.

If you are looking forward to a challenging and rewarding career, please email your resume
along with two now non-related referees to sljobs@mydigitaloffice.ca

(Subject line: Application Support Professionals (Associate / Executive)

 

Gender :
Any

Age range :
N/A

Minimum qualification :
Degree
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Degree Specialization
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Minimum years of experience :
2 Year

Differently abled may apply :
Yes


About MDO GLOBAL ( PVT ) LTD

MyDigitalOffice (Sri Lanka) is a software and operations company providing services to
MyDigitalOffice (USA). Our Office is located in Kiribathgoda. Our specialty is building software
components that help maintain hospitality management easy and effective for the hoteliers in
the USA and now in the global space.