Overview
📢 We’re Hiring: Customer Care Executive 📢
Location: Colombo 5, Sri Lanka
Type: Full-time
Work Environment: On-site
About Us:
Rapid Core Pvt Ltd is a leading company based in Colombo 5, dedicated to providing exceptional service and innovative solutions. We ensure a fair and supportive workplace, complying with all Sri Lankan labor laws.
Role Overview:
We are looking for a dedicated Customer Care Executive to join our dynamic team. If you have experience in customer service or sales and are passionate about delivering outstanding care, we’d love to hear from you!
Key Responsibilities:
Provide excellent customer care through various communication channels (phone, email, chat, etc.)
Address customer inquiries, resolve issues, and provide accurate information
Collaborate with team members to improve service delivery and customer satisfaction
Maintain thorough and accurate records of customer interactions and feedback
What We’re Looking For:
Fluency in English is mandatory
Experience in customer service or sales
Strong communication and problem-solving skills
Friendly, empathetic, and professional demeanor
Ability to manage multiple tasks and prioritize effectively
Familiarity with Sri Lankan labor laws is a plus but not mandatory
Why Join Us?
Competitive salary and benefits
Opportunities for career advancement and professional growth
Positive and collaborative work environment
Compliance with Sri Lankan labor laws for a fair workplace
How to Apply: If you meet the above criteria and are excited about the opportunity to be part of a vibrant team, we would love to hear from you. Please send your resume and a cover letter explaining why you would be a great fit for this role.
