Overview
JOB DESCRIPTION :
– Making outbound calls , Answer and manage incoming calls, emails, and chats
– Ability to provide solutions to customer issues
– Ability to learn and follow all customer service procedures and policies
– Record, organize, and file customer interactions and profile/account changes
– Identify and assess customers’ needs to achieve satisfaction
– Follow communication procedures, guidelines, and policies
☐ QUALIFICATIONS
– Should have excellent communication skills in TAMIL & ENGLISH
– Should possess Working experience at least for 1 year.
– Previous experience in Call Center / Customer Services will be an added advantage.
– Should have passed GCE Ordinary level & GCE Advanced Level examinations.
– Should be able to work night time (8.30pm to 6.30am).
– Age should be 21 years or above.
– Should have Computer knowledge.
☐ SALARY PACKAGE
– ✓ Rs 35,000 + Commission
☐ BENIFITS :
– Fully work-from-home flexibility (CANADA Shift EST Timing )[7.30 pm to 5.30 am srilankan time]
– Transparent culture
☐ REQUIREMENTS
– A laptop/desktop with SSD hard drive
– Fluency in Tamil & English is a must!
– SLT Fiber Internet / Stable internet connection.
– Static IP
About ST Canada
we’re committed to delivering top-notch connectivity solutions tailored to your needs. Our high-speed internet service is provided through a combination of Fiber To The Node (FTTN), Fiber To The Home (FTTH), cables, and wireless technologies, ensuring we can offer you the best available option based on your location and preferences.
Our ServicesInternet: Enjoy high-speed internet with our versatile delivery options.
Phone: Our phone service spans all of Canada, with the flexibility to add long distance plans or choose them separately.
Why Choose Us?Dynamic: Our team is professional, attentive, responsive, and a pleasure to work with. We pride ourselves on our flexibility and accountability.
Reliable: We leverage creative problem-solving and technical expertise to address and resolve issues efficiently.
Innovative: Known for consistently delivering quality work on time, our well-trained professionals ensure you receive top-notch service.
