Overview
Job Role
Communicate effectively with Japanese clients, suppliers, and business partners via email, telephone, and virtual meetings.
Coordinate import and export transactions and ensure timely order processing.
Translate and interpret business-related documents and communications between Japanese and English.
Prepare quotations, purchase orders, invoices, and shipping documents.
Liaise with internal departments such as procurement, logistics, finance, and sales to ensure smooth trading operations.
Handle customer inquiries and provide timely solutions to business-related issues.
Monitor shipment schedules and coordinate deliveries with suppliers and logistics partners.
Maintain accurate records of transactions, contracts, and correspondence.
Assist in negotiations with Japanese stakeholders regarding pricing, delivery schedules, and product specifications.
Build and maintain strong relationships with Japanese clients and business partners.
Ensure compliance with company policies and international trade regulations.
Prepare periodic reports related to sales, trading activities, and customer requirements.
Job Requirements
Proficiency in Japanese Language (JLPT N2 or N1 preferred).
Minimum 1–3 years of experience in trading, import/export operations, sales coordination, or customer relationship management is preferred.
Excellent verbal and written communication skills in Japanese and English.
Strong knowledge of Microsoft Office applications (Excel, Word, and PowerPoint).
Ability to prepare and manage business correspondence and documentation accurately.
Strong negotiation, problem-solving, and interpersonal skills.
Ability to work independently and collaboratively within a team environment.
Excellent time management skills and the ability to handle multiple tasks simultaneously.
Knowledge of international trade procedures and shipping documentation will be an added advantage.
Willingness to work in a fast-paced and multicultural business environment.
