Overview
DUTIES AND RESPONSIBILITIES
As an Administration Supervisor, you will be required to perform the following duties and undertake the following responsibilities in a professional and results-driven manner. Preference will be given to candidates with prior café experience, particularly those who have worked as a barista and have a demonstrated ability to attract and drive coffee sales.
Sales Development
Develop and implement promotion & sales strategies for café products (including our in-house coffee brand) and other assigned products.
Leverage barista knowledge and customer engagement techniques to promote and upsell coffee and café items.
Search for new business opportunities and negotiate with potential clients to grow sales.
Demonstrate and present coffee, tea & other products to customers in an engaging and informative manner.
Reach and maintain sales targets consistently.
Provide regular feedback to Management on sales performance, customer preferences, and market trends.
Proactively attract and retain a loyal customer base through exceptional product knowledge and service.
Cafe Operations Coordination
Supervise the day-to-day operations of the café, ensuring smooth service flow.
Train new and existing staff on communication standards, service excellence, and effective sales techniques.
Initiate and facilitate team training and brainstorming sessions to improve service quality and productivity.
Monitor inventory levels, track stock movement, and coordinate orders as needed.
Ensure compliance with all food safety and hygiene regulations, as well as relevant health and safety standards.
Organize and maintain a clean café environment, including creating and monitoring cleaning schedules.
Maintain high standards of product quality, presentation, and customer service.
Drive sales through visual merchandising, menu development input, and seasonal promotions.
Staff Accommodation Coordination
Coordinate staff housing arrangements, including check-in/check-out procedures under the supervision of the HR Manager.
Collect and report accommodation maintenance requests to the Maintenance team.
Ensure cleaning schedules and linen management are followed.
Monitor waste disposal and cleanliness of the accommodation areas.
Maintain accurate records of staff accommodation assignments and availability.
Office Coordination
Ensure office cleaning routines are followed and address any issues with the appropriate department.
Oversee waste management and cleanliness of the overall office space.
Monitor and report general maintenance concerns related to the office premises.
Administrative Support
Provide administrative and clerical support to the HR Department.
Process and maintain documentation related to various HR and operational needs.
Organize and handle printing, filing, and overall documentation systems.
Prepare and submit reports on operations, activities, and staffing as required.
Ensure all tasks are executed as per the Standard Operating Procedures of the company.
LOCATION:
Lets Go Maldives Pvt. Ltd., Haveeree Hingun, M. Boaddu, 1st Floor, Male’
WORKING HOURS:
9:00 AM to 6:00 PM, 6 days a week (Friday off).
Note: Shift rotation may apply as per operational needs.
About Lets Go Maldives Pvt.Ltd.
About
WHO WE ARE:
Founded in 2005, Lets Go Maldives is one of Maldives’s largest and award-winning inbound Tour Operators (DMC), offering the widest variety of holiday deals anywhere in the Maldives, be it exotic resort hotels, or lavish safaris, excursions of any type or even exclusive Private Island deals.
We are more than just travel specialists, our specialties include planning quality custom-made packages at best prices, arranging luxury holidays for VIP clients, representing and handling travel agents, providing super-yacht charters and aviation ground-handling assistance. Our strength stems from the fact that we have direct contracts with over 160 resort hotels and safari yachts across the Maldives. We have very strong relationships with local authorities, hotels, airlines and the tourism industry in general and there are no doors that will not open for us in this Industry. Hence, we offer prices like no other and a full range of other services along with best local expertise.
OUR MISSION:
To guide our clients through their journey to Maldives;
To define explicit and implicit needs of our clients & provide individual approach;
To ensure absolute intuitions, inspirations and initiatives of our team;
To build and enhance win-win relationships with our business associates;
To contribute for the betterment of service hospitality and tourism industry by setting higher and improved standards.
OUR VISION:
To be the most renowned, professional and reputed Maldives travel advising and tourist supporting company brand which immerse clients into the perfect vision of paradise along with world-class hospitality.
OUR VALUES:
Our values include love for Maldives, local expertise, extensive knowledge of the destination, responsibility for our clients, individual approach, flexibility, team work, synergy, treat with dignity, diversity, passion for what we do, strive for excellence, strive for a difference, creativity, innovation.
OUR ACHIEVEMENTS:
Lets Go Maldives is the proud two-time recipient of the World Travel Award for Indian Ocean’s Leading Luxury Tour Operator as well as the Maldives Leading Luxury Tour Operator, and as of the year 2017, 2019, 2020 it is also the recipient of the Seven Star Luxury Hospitality and Lifestyle Award.
We have multiple number of diplomas and certificates of appreciation from our resorts partners.
Our team comprises of travel professionals from around the world. More than just experienced, they are thorough, knowledgeable, courteous helpful and available to you at all times.
Our name today stands as one of the biggest brands in the Maldives, synonymous with reliability, innovation, utmost commitment and beliefs in hospitality, professionalism, sincerity, and quality.
OUR LOGO:
Refractions of light through rippling water in tropical sandy lagoon became inspiration to our logo. Wind and light playing a game on a surface of a Maldivian lagoon create unique pattern with million of moving connections.
Over 18 years our company creates connections between our customers from all over the world and resorts in the Maldives. People remember our logo which reminds them of a unique nature’s effect while looking at the island’s lagoon on a sunny day in the Maldives. This is how we build a connection with each of you.
MMPRC MEMBERSHIP:
Lets Go Maldives is also a member of Maldives Marketing and Public Relations Corporation (MMPRC).
Lets Go Maldives: “Experience the Maldives with a difference”
