Overview
We are looking for an IT Specialist responsible for managing and maintaining our IT infrastructure, including servers, networks, and cloud environments. The role involves installing, configuring, and troubleshooting hardware, software, and network devices, ensuring optimal system performance and reliability. The ideal candidate will have hands-on experience with networking protocols, virtualization, and desktop support, along with strong communication and problem-solving skills. Immediate availability is preferred.
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Degree Specialization
1. IT/Computer Science
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About Neo Terra Service Corp.
Job Description
· Establish, configure, upgrade, and maintain operating systems, application software, and system management tools.
· Install, configure, and troubleshoot various network devices and services (e.g., routers, switches, firewalls, IPS, IDS, QoS, VPN).
· Maintain and support both private and public cloud environments.
· Monitor performance and ensure system and network availability and reliability.
· Maintain and update IT inventory and documentation.
· Provide end-user desktop support, including hardware, software, and peripheral troubleshooting.
· Collaborate and communicate with colleagues across multiple regions.
Skills and Qualifications
· Strong knowledge of networking protocols (e.g., IPSEC, L2TP, PPTP, SSL, HSRP, BGP, MPLS).
· Hands-on experience with monitoring, network diagnostic, and network analytics tools.
· Practical experience with Windows services (AD, DNS, DHCP, NFS, CERT, NPS).
· Virtualization experience on VMware or Xen Desktop.
· Experience in desktop support, including troubleshooting hardware/software and assisting end-users.
· Familiarity with desktop environments such as Windows 10/11, Office 365, printers, and remote support tools.
· Good communication and project planning skills.
· Preferably 1–4 years of relevant experience in IT/Computer – Network/System/Database Administration or equivalent.
· Available to start immediately