Overview
Job Overview:
Are you customer-focused, proactive, and thrive in a dynamic, fast-paced environment? Join our team as a Customer Service Associate supporting international merchants and business partners. In this role, you will deliver top-tier support, resolve technical and operational inquiries, and maintain exceptional service standards.
Requirements:
• Age: 20–35 years old (Fresh graduates with full availability are welcome to apply).
• Education: Bachelor’s degree, diploma, or equivalent qualification.
• Academic Status: Must have completed all studies (Current students or those enrolled in part-time/weekend courses will not be considered).
• Language: Excellent verbal and written English communication skills.
• Availability: Full availability for rotational shift-based schedules (Day/night shifts, weekends, and public holidays).
• Commitment: Able to commit to full-time employment without schedule conflicts from personal or academic engagements.
• Experience: 1–2 years of experience in customer service, IT support, or B2B operations is preferred.
What We Offer:
• Attractive Remuneration: Starting from $300+ USD / month (approx. LKR 95,000 – 100,000+ inclusive of allowances), with USD-pegged salary protection against local inflation.
• Shift Allowances & Perks: Dedicated night shift allowance and complimentary meals/beverages during shifts.
• Professional Growth: Comprehensive paid onboarding training and fast-track career advancement opportunities in the tech industry.
• Work Culture: Inclusive, friendly, and supportive modern work environment.
About Recruitment Hub
We are a leading BPO company located in Colombo 2, Sri Lanka. Our organization basically outsources services such as Customer service, telemarketing, finance and all our operations are aligning with the legal framework of Sri Lanka.
