Overview
We’re seeking a highly driven and detail-oriented Head of Operations to lead the management of multiple franchise outlets for a leading coffee chain in Sri Lanka. This role is both strategic and hands-on, with responsibility for ensuring operational excellence, driving sales and marketing initiatives, and managing high-performing teams.
Role Specifications
This is a hybrid role that involves weekly visits to outlets outside Colombo. A competitive compensation package is offered and will be discussed during the interview process.
Key Responsibilities
· Ensure operational excellence across outlets
· Drive local sales & marketing initiatives
· Lead, coach, and develop teams
· Act as the main communication bridge with the CEO
Qualifications & Experience
· Bachelor’s degree in Hospitality, Business, or related field (Master’s degree is a plus)
· 8–10 years in hospitality, F&B, business operations, or startups.
· Strong leadership & people management skills
· Proficiency in English & Sinhala (Tamil is a plus)
· Computer literate; Microsoft Office (Word, Excel)
Personal Attributes
· Entrepreneurial mindset, hands-on and solution-oriented.
· Strong interpersonal and stakeholder management skills.
· High integrity and commitment to excellence.
Taprobane Exotics is a fast-growing company in Sri Lanka’s premium F&B sector, delivering exceptional coffee experiences through franchise outlets. Founded by professionals with over 20 years of global hospitality & consulting experience. At Taprobane Exotics, we thrive on innovation and a culture of excellence, creating a workplace that empowers employees to grow professionally while contributing to our mission. With us, you’re not just taking on a job—you’re building a career with opportunities designed to unlock your potential and shape the future of Sri Lanka’s coffee experience.
Email your CV to gherath@taprobaneexotics.lk
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Degree Specialization
1. Business Management
2. Entrepreneurship
3. Hospitality Management
4. Project Management
5. Sales/Marketing
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About Taprobane Exotics Pvt Ltd
Taprobane Exotics Pvt Ltd is a dynamic and fast-growing company operating in Sri Lanka’s premium F&B sector. We are committed to delivering exceptional coffee experiences through our franchise outlets, combining high-quality products with outstanding customer service.
Founded by professionals with more than 20 years of combined experience in hospitality and management consulting, our leadership team brings global expertise to the local market. Having held senior leadership roles in leading multinational corporations in both Sri Lanka and the U.S., the founders bring a unique blend of strategic insight, operational excellence, and entrepreneurial drive. At Taprobane Exotics, we thrive on innovation and a culture of excellence, creating a workplace that empowers employees to grow professionally while contributing to our mission. With us, you’re not just taking on a job—you’re building a career with opportunities designed to unlock your potential and shape the future of Sri Lanka’s coffee experience.
