The Key to Arriving At the Desired Employee Behavior

Every workplace is different from the other in terms of requirements, environment and goals. However, there are certain roadmaps to be followed as far as employee behavior is concerned. How they score on the Behavioral Observation Scale is one of the key factors in making decisions related to employees. How the company will utilize them, what remunerations they deserve, and what value they bring to the organization are very important.

It is the responsibility of the human relations arm of any organization to set rules and ensure observance of desired employee behavior. This goes a long way to ensure smooth functioning of the company, as well as improve efficiency and productiveness of employees.

The problem organizations face is how to go about changing employee behavior in keeping with the company guidelines. Below are some tried and tested techniques for the same.

Hire correctly

The first thing you must do is choose right. The candidate must be in sync with company value systems. In addition look for errant observations on past working experiences. Body language at interviews also goes a long way in identifying character traits.

Establish company guidelines

You need to spell out clearly at the onset what the company expects from a prospective employee. This way you are setting the ball rolling. They know what is right and what is not for that particular organization and can then fall in line better.

Practice model behavior

One-sided setting up of rules does not really work. As an employer and a representative of the organization in a senior position, a new employee will look up to you to set standards too. Any relationship is a lot of give and take. Rules of acceptable behavior can be emphasized only when the top level takes responsibility and sets standards themselves.

Reward right behavior

The system of rewarding the correct behavior pattern is a sure way of ensuring adherence. The human resource management arm of a company should be vigilant in spotting and reporting both kinds of behavior – the errant patterns as well as the acceptable patterns. When employees find gains (in whatever form) for desirable behavior they will tend to follow the rules better.

Identify reasons for errant behavior

If there is undesirable behavior found, there has to be cause for the same. Identifying and addressing the cause is of paramount importance. Constant interaction with such employees in trying to understand the root cause is very important. Errant behavior can become a pattern and if left unaddressed can go on to create larger organization challenges that might become difficult to handle.

Motivate and inspire

Reaching out to employees at a deeper level in order to be able to motivate and fan their passion can go a long way in inspiring positive behavioral changes. When employees are motivated and inspired, it is easier to make them follow a certain code of conduct.

Try out these pointers and you will certainly observe positive changes on the Behavioral Observation Scale of employees. This will help the cause of the organization in identifying skilled people and thus furthering organization goals.


If an organization can achieve the desired employee behavior, it can go a long way in enhancing employee productivity, thereby paving way for smooth functioning. To modulate employee behavior, it is necessary to hire the right people, motivate and reward them properly, as well as set up behavior models and company guidelines.

Reshali Balasubramaniam

Head of HR, HR Counselor and adviser at and EFutureTech Systems. Submit your resume online and be contacted by prospective employers.

company culture, Development, Employees