a former client won’t stop contacting me for more help
A reader writes:
A few years ago, I did some logo work for a friend of a professional contact. Every few months since then, this guy has asked for tweaks to the design. Sometimes I charge him and sometimes, if the tweak is small, I do it quickly and send it along. However, it has been about three years since I did the original work, and I’ve moved on from doing graphic design work and no longer have access to design software and have no desire to continue to do design work. I sent him all the files I had, so he can potentially hire someone else. I explained that I no longer have the programs to update them.
But he continues to reach out to me. Today he said he can pay for a monthly design program subscription for me to use. I’m tired of this client and want him to move on, so I can move on with my profession and my actual 9-5 career. How do I respond? I don’t want to be rude, but also want to tell him I’m done working for him and he needs to find someone else.
I answer this question — and two others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.
Other questions I’m answering there today include:
- How do I teach someone time management when I’m bad at it myself?
- Answering questions about family when you’re estranged from them
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